By creating an account, you agree to these Terms and the general rules that govern betting services made available in Bangladesh. DBBet may update these Terms to reflect legal, technical, or operational changes; continued use after publication of changes means you accept the revised Terms.

User eligibility and registration

• You must be at least 18 years old and legally allowed to take part in online betting in your location.
• You are responsible for ensuring your use of the services is legal under Bangladesh law and any other applicable rules.
• Registration requires accurate personal details; you must keep your account information up to date.
• Only one account per person is permitted. Duplicate or shared accounts are not allowed.

Proper use of the platform

• The platform is for personal entertainment and lawful use only.
• Automated scripts, bots, scraping, or any unfair advantage tools are prohibited.
• You must not manipulate odds, markets, bonuses, or any bet settlement process.
• Access may be limited or blocked if you use VPNs or methods that disguise location where such use breaches policy.

Content and intellectual property

• All site content, odds compilations, logos, software, and data are protected by intellectual property laws.
• You receive a limited, non-transferable licence to use the services for placing bets. Commercial reuse, copying, or redistribution is not allowed.

Changes to Terms and to services

• Terms, markets, odds displays, and available features may change at any time.
• Material changes will be posted on the site or app; you should read updates regularly.

Liability and indemnity

• Services are provided on an as-available basis. Interruptions, delays, or data transmission issues may occur.
• To the extent permitted by law, liability for any settled bet or transaction is limited to the amount of the stake or the value of the disputed transaction.
• You agree to indemnify the operator for losses arising from your breach of these Terms or unlawful use of the services.

Bonuses and promotions

• Any bonus, free bet, or promotional offer is subject to specific terms, including eligibility, wagering, and expiry rules.
• If general and bonus terms conflict, the specific promotion rules take precedence for that offer.

These general rules apply to all bets unless market-specific rules state otherwise. You must read market notes for each event before placing a bet.

Eligibility to place bets

• Only verified users who meet legal age and location requirements may place bets.
• We may request identity or location checks before accepting or settling any bet.

Bet acceptance and recording

• A bet is accepted only when it appears in your account bet history with a unique reference.
• If a technical failure prevents confirmation, the bet is not valid. Do not assume acceptance until recorded.
• We may refuse, limit, or partially accept any bet before or during an event.

Minimums, maximums, and odds

• Minimum and maximum stakes, as well as maximum payouts, are shown on the bet slip or market page and may vary by market.
• Odds are those displayed at the moment the bet is accepted. In the case of an obvious error in odds or market data, the bet may be voided or corrected to the fair odds at our discretion.

Settlement of wins and losses

• Settlement is based on the official result declared by the event’s governing body at the time of settlement.
• Winnings for fixed-odds markets are calculated as: stake × accepted odds. For free bets, the returned amount excludes the free bet stake unless stated otherwise.
• If an event is postponed, abandoned, or rescheduled, bets may stand or be void depending on published market rules for that event.

Live betting and delays

• Live betting may include an acceptance delay. Price or line changes can occur before acceptance.
• Bets accepted during a material data outage or feed error may be void or settled using corrected information.

Restrictions and fairness

• Collusion, insider information, or coordinated betting to exploit market weaknesses is not allowed.
• Account-level limits may apply to certain events, markets, or users for risk management and legal compliance.

Cancellations and voids

• We may cancel or void a bet in case of palpable error, rule breach, market corruption, technical malfunction, or illegal activity.
• If a selection is declared void, that leg settles at odds of 1.00 in accumulator or system bets, unless market rules specify otherwise.

Bonuses and free bets

• Free bets, bonus funds, and bet credits are governed by specific terms, including wagering requirements and expiry dates.
• Bonus abuse, hedging only to clear wagering, or using multiple accounts will result in removal of bonuses and may lead to account restrictions.

Payment rules govern deposits, withdrawals, and account balance handling for Bangladesh users. All transactions must comply with KYC and AML requirements and be processed through methods listed in the cashier.

Deposits

• Funding is allowed only through payment instruments held in your own name.
• Available methods, per-transaction limits, and any fees are displayed in the cashier and may change.
• Most deposits are credited promptly, but delays may occur due to bank, wallet, or compliance checks.
• We may decline a deposit or request additional verification where fraud or legal risk is suspected.

Withdrawals

• Withdrawals are sent to the original funding method where possible, or to a verified payment method in your name.
• Processing occurs in queue and may involve security reviews; timelines depend on method and verification status.
• We may request identity, address, payment ownership, and source of funds documents before approving a withdrawal.
• Unverified or mismatched account details will cause withdrawal delays or cancellation.

Verification (KYC) and compliance

• You may be required to provide national ID or passport, proof of address, and evidence of payment method ownership.
• Enhanced checks or source of funds reviews may be conducted to satisfy AML and counter-terrorist financing obligations.

Currency, fees, and conversions

• Account currency and available settlement currencies are shown in your wallet. Conversions may apply at the prevailing rate used by our payment partners.
• We may charge reasonable processing fees for multiple same-day withdrawals or for dormant account administration as published on the site.

Transaction restrictions and wagering of deposits

• To reduce payment misuse, we may require a reasonable level of betting activity before a withdrawal of recently deposited funds.
• Suspicious, fraudulent, or unlawful transactions may be refused, reversed, or reported to competent authorities.

Cancellations and reversals

• You may request to cancel a pending withdrawal before processing if that option is offered in the cashier.
• We may cancel or hold transactions that breach these rules, present legal risk, or fail verification.

Betting should remain controlled and within your means. Tools and policies are designed to help you manage your behaviour and protect your rights as a user in Bangladesh.

Control tools

• Deposit limits, loss limits, and bet limits that you can set by day, week, or month.
• Time-outs and self-exclusion options to restrict account access for chosen periods.
• Reality checks, session reminders, and risk self-assessments to help you track activity.
• Option to opt out of bonuses and marketing if that helps you manage your play.

Best practices

• Set a budget before you start and never chase losses.
• Read market rules and understand odds before placing any bet.
• Do not bet under stress or influence.

Support and assistance

• Gambling Therapy: online multilingual support and resources.
• Gamblers Anonymous: peer support meetings and materials.
• GamCare and BeGambleAware: guidance and self-help tools accessible online.
• If you believe your betting is out of control, consider immediate self-exclusion and seek professional advice.

Underage betting is prohibited. Parents and guardians should use device-level controls to prevent access by minors.

The platform operates under AML and counter-terrorist financing standards consistent with international guidance and the laws of the licensing jurisdiction. Users in Bangladesh must cooperate fully with verification requests.

KYC and identity verification

• We collect and verify identity, address, and payment ownership information before processing certain bets, deposits, or withdrawals.
• Enhanced due diligence may be performed for higher-risk profiles, large transactions, or where required by law.

Monitoring and detection

• Transactions are monitored for unusual patterns, rapid movement of funds, structuring, or misuse of bonuses.
• Screening against sanctions, watchlists, or politically exposed person databases may be carried out.

Consequences of non-compliance

• Failure to provide requested information may result in limits, temporary holds, or account suspension.
• Where suspicious activity is detected, funds may be frozen and reports may be made to competent authorities in accordance with legal obligations.
• We may close accounts that present unacceptable AML risk.

This Privacy Policy explains how personal data is collected, used, and protected for Bangladesh users. We process data for the provision of services, legal compliance, and legitimate interests, and rely on consent where required.

Data we collect

• Registration and account data: name, date of birth, contact details, credentials.
• Verification data: identity documents, proof of address, payment ownership, source of funds.
• Usage and device data: IP address, device identifiers, app and web interaction, approximate location.
• Transaction and betting data: deposits, withdrawals, bets, wins, losses, bonuses, limits, and exclusions.
• Communications: chat, email, and support records.

How we use your data

• To create and manage your account, provide betting services, and settle bets.
• To process payments, perform KYC/AML checks, manage risk, and satisfy legal obligations.
• To run analytics that improve odds display, site performance, and user experience.
• To send service messages and, if you consent, marketing about offers and bonuses that may interest you.

Sharing and transfers

• Data may be shared with payment providers, identity verification partners, analytics vendors, and regulators where required by law.
• Cross-border transfers may occur; appropriate safeguards are applied according to applicable data protection standards.

Retention

• Data is kept only as long as necessary for the purposes above, including retention required by AML and accounting laws. Certain records may be retained for several years after account closure.

Your rights

• You can request access, correction, deletion, restriction, or portability of your personal data, and you can object to processing based on legitimate interests.
• Where processing relies on consent, you can withdraw consent at any time.
• To exercise rights, contact Support through the channels listed on the site. We may need to verify your identity before acting on requests.

Cookies and similar technologies may be used for essential functions and analytics. You can manage preferences in your browser or device settings, noting some functions require essential cookies.

We implement technical and organisational measures to protect your account, bets, and transactions. Security controls are reviewed regularly and adjusted to meet legal and operational requirements for Bangladesh users.

Technical measures

• Transport-layer encryption for data in transit and strong encryption for sensitive data at rest.
• Secure password hashing, rate limiting, and session timeouts to reduce account takeover risk.
• Optional two-factor authentication to add a second step to login.
• Continuous monitoring, firewalls, and threat detection to identify suspicious activity.

Organisational measures

• Access to personal data is limited to authorised staff under confidentiality obligations.
• Vendors are assessed for security, and contracts include data protection clauses.

Your responsibilities

• Keep login credentials confidential and enable two-factor authentication where available.
• Use unique passwords and secure your devices.
• Inform Support immediately if you suspect unauthorised use of your account.

If a security incident that affects your rights occurs, we will take steps to mitigate harm and, where required, notify you and relevant authorities.