DBBet Privacy Policy

DBBet collects personal information to provide online gaming services, process transactions, verify identity, and ensure regulatory compliance. The types of data collected include:

• Full name, date of birth, and contact details
• Identification documents for verification purposes
• Payment and transaction information
• Device and connection data for security purposes
• Betting history and account activity records

The platform implements technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. These measures include encryption protocols, secure servers, access controls, and regular security audits. All data processing activities comply with Bangladesh laws and international data protection standards.

Users have the right to:

• Access their personal information held by the platform
• Request correction of inaccurate or incomplete data
• Request deletion of their personal information under applicable circumstances
• Withdraw consent for data processing at any time
• Lodge complaints regarding data handling practices

The operator ensures that personal data is processed lawfully, fairly, and transparently, and only for the purposes specified at the time of collection.

Personal data collected through the platform is used for the following purposes:

Account Management and Services

• Creating and maintaining user accounts
• Processing deposits, withdrawals, and transactions
• Verifying identity and preventing fraud
• Providing customer support and responding to enquiries

Service Improvement and Analytics

• Analysing user behaviour to enhance platform functionality
• Conducting research to improve gaming offerings
• Developing new features and services based on user preferences

Marketing and Communications

• Sending promotional offers and bonuses to users who have opted in
• Providing updates about platform changes or new services
• Conducting surveys to gather feedback

Compliance and Legal Obligations

• Meeting regulatory requirements and licensing conditions
• Preventing money laundering and illegal activities
• Responding to legal requests from authorities
• Maintaining records as required by law

All data processing is conducted lawfully and transparently, with users informed of the specific purposes at the time of collection. Information is processed only to the extent necessary to fulfil the stated purposes.

Users can access, update, or request deletion of their personal data through their account settings or by contacting customer support. The platform provides the following options:

Accessing Personal Data

Users may request a copy of all personal information held by the operator. Requests are processed within a reasonable timeframe and provided in a structured, commonly used format.

Correcting Information

Users can update their personal details through their account dashboard. For changes requiring verification, such as contact information or identification documents, users should contact support services.

Deleting Data

Users may request deletion of their personal information, subject to legal and regulatory retention requirements. Certain data may be retained for compliance purposes even after account closure.

Consent to Processing

By using the platform, users consent to security checks and the processing of payment data by authorised payment service providers. These providers operate under strict confidentiality agreements and data protection standards. Users acknowledge that transaction processing requires sharing relevant payment information with financial institutions and payment processors.

The platform is intended exclusively for users aged 18 years and above. DBBet does not knowingly collect or process personal information from individuals under the legal gambling age in Bangladesh.

The operator cannot independently verify the age of users without appropriate identification documents. During the account verification process, users are required to submit valid identification proving they meet the minimum age requirement.

If a parent or guardian becomes aware that a minor has provided personal data to the platform, they should immediately contact customer support. Upon verification of such a claim, the operator will promptly delete all personal information associated with the minor’s account and permanently close the account. The platform takes reasonable measures to prevent underage access but relies on accurate information provided during registration.

Personal data may be transferred to and processed in countries outside Bangladesh where DBBet partners, service providers, and payment processors operate. These transfers are necessary to provide online gaming services, process transactions, and maintain platform functionality.

By using the platform, users consent to the transfer of their personal information to international locations. The operator ensures that all partners and service providers maintain appropriate confidentiality standards and implement adequate data protection measures, regardless of their location.

Data transfers are conducted in accordance with applicable data protection laws and are subject to contractual agreements that require third parties to:

• Process data only for specified purposes
• Implement appropriate security measures
• Comply with data protection principles
• Return or delete data when no longer needed

Users acknowledge that different jurisdictions may have varying data protection standards, but the operator maintains consistent privacy practices across all operations.

This legal disclaimer may alter the scope or effects of specific rules outlined in the Privacy Policy. The disclaimer applies when users accept this policy through registration, account creation, or continued use of the platform.

By accepting this policy, users acknowledge that:

• The operator may modify the Privacy Policy at any time to reflect changes in legal requirements, business practices, or platform operations
• Continued use of the platform after modifications constitutes acceptance of the updated policy
• Users are responsible for reviewing the policy periodically to stay informed of changes
• The operator’s liability is limited to the extent permitted by applicable law

This disclaimer forms an integral part of the Privacy Policy and should be read in conjunction with all other sections. In case of conflict between the disclaimer and other provisions, the most user-protective interpretation will apply, subject to mandatory legal requirements.

Cookies are small text files placed on users’ devices when visiting the platform. These files enable the website to recognise returning users and remember preferences, enhancing the overall experience.

DBBet uses cookies for the following purposes:

Statistics and Analytics

• Measuring website traffic and user engagement
• Understanding which features are most popular
• Identifying areas for improvement

Behaviour Analysis

• Tracking user navigation patterns
• Analysing how users interact with different sections
• Detecting technical issues affecting user experience

Personalisation

• Remembering language preferences and settings
• Customising content based on user interests
• Maintaining login sessions for convenience

Platform Improvement

• Testing new features and designs
• Optimising page loading times
• Ensuring compatibility across different devices

Cookies are retained for a period of one year from the date of placement. Users can manage cookie preferences through their browser settings, though disabling cookies may affect platform functionality. The operator does not use cookies to collect personally identifiable information without consent.

By accessing or using the platform, users indicate their full acceptance of this Privacy Policy and agree to be bound by its terms. The act of creating an account, placing bets, or engaging with any platform services constitutes acceptance.

The current version of the Privacy Policy, as published on the website, prevails over any previous versions. Users are deemed to have accepted the most recent version by continuing to use the platform after updates are posted.

If users do not agree with any provision of this policy, they should immediately cease using the platform and contact customer support to close their account. Continued use after becoming aware of policy terms signifies ongoing consent to data processing practices described herein.

The operator recommends that users regularly review the Privacy Policy to stay informed of any changes that may affect their rights or obligations regarding personal data.

Personal data may be shared with third parties under specific circumstances, including:

Legal Requirements

• Compliance with court orders or legal processes
• Cooperation with law enforcement investigations
• Protection of the operator’s legal rights and interests

Dispute Resolution

• Sharing information relevant to complaints or disputes
• Providing data to arbitration or mediation services
• Defending against legal claims or regulatory actions

Contractual Obligations

• Fulfilling agreements with payment processors and financial institutions
• Sharing data with gaming providers and platform partners
• Disclosing information to licensing authorities and regulators

The operator maintains a list of authorised third parties on the platform. If a third party is not listed, users will be informed of the purpose and scope of data sharing before information is disclosed. By providing personal data, users consent to its sharing with these third parties under the circumstances described.

All third parties are contractually obligated to maintain confidentiality and use personal data only for the specified purposes. The operator conducts due diligence to ensure that third parties implement appropriate security measures.

The platform may contain links to third-party websites, including payment providers, gaming partners, and affiliate sites. These external websites operate under their own privacy policies and data handling practices.

DBBet is not responsible for:

• The privacy practices of third-party websites
• The collection or use of personal data by external sites
• The content or security measures of linked websites
• Any transactions conducted on third-party platforms

Users are advised to exercise caution when visiting external sites and to review their respective privacy policies before providing any personal information. The inclusion of links does not imply endorsement of the third-party website’s data practices or content.

The operator recommends that users verify the legitimacy and security of external websites before entering sensitive information. Users should be particularly cautious when asked to provide payment details or identification documents on third-party platforms.